There is no sound. Now I connected up last night and the sound bar worked great. I have changed the battery in the remote. My sound bar has been working fine for years but just stopped working. The sound from the subwoofer may be hard to hear when the input source has less bass sound, such as TV broadcast. Restarting the soundbar or mute fixes the problem. Not in Settings, not in Audio or Inputs or Help section. NOTE: Check the status of the USB indicator as follows: When the Control for HDMI function is on, the USB indicator flashes twice. Linda K Baker on April 08, 2019: Remote will not operate. I did not find ANY guide that mentions this. All we really do is gaming from it and we watch movies and stream Netflix. Leo says that he should try changing the sound on the TV, not the sound bar. Are you using a cable box or satellite receiver? … Mum has a HT-CT60 sound bar connected to TV with optical cable. Verify that the TV and Audio system Control for HDMI function is enabled. Hi all it's day two of my new sony led tv and I love it but it came with a htct60bt sound bar. Audio and video may be out of sync if audio is played from the Sound Bar when a Blu-ray Disc player, cable box, or similar device is connected directly to a TV with an HDMI cable. I’m hearing clicks, pops, and abnormal sounds on my computer. Hope somebody can help. If so, please clean the dirt or dust out of the port. This happens when Control for HDMI function of the soundbar is off. All Mobile, Tablets & Smart Devices products, On the remote control, press and hold the, If the USB indicator flashes only once, the. Your TV isn't set to a digital channel, or playing a video that is encoded in 5.1 audio. This has worked well for 12 months but had suddenly stopped working. Hi. Be among the first to get the latest If you need help setting up your sound bar to work properly with your TV, read our guide: How to set up a sound bar with your TV. Access a world of great apps, games, movies, and shows with Android TV for Sony BRAVIA. Stay informed with a Sony account to get news, offers and promotions. Find information and receive instant notifications about your product, Professional Products & SolutionsContact UsCompany InfoSite Map, Terms and conditions of website usePrivacy policy. Increase the subwoofer level to 10 or higher. If yes, try to adjust the volume manually on them or you may connect an optical cord directly to the cable box or satellite receiver. Our site is not optimized for your current browser. My PS4 suddenly has no sound one day. The optical cable may be faulty. We watched a movie I streamed from my iPhone and the sound was great! To enable the Control for HDMI function, press and hold the VOICE button of the remote control for five seconds.. IMPORTANT: This article applies only to specific products and/or operating systems. The TV is not tuned to a digital channel. Please try each of the below in turn: Ensure your soundbar is switched on. • Decrease the volume at the sound source and increase the volume on the control pod. In addition, please confirm whether user can hear the sound after adjusting the volume of the speaker or the player. Volume cannot be lowered sometimes. Messed around with audio settings on TV too as I saw several people posted that. With LG Sound Sync. If the TV sound doesn’t come out of the sound bar, try to set as below. Enable the Control for HDMI function to resolve the issue. Check the following steps. See the following figure. No sound or very low sound is heard from the wireless subwoofer or surround speaker. TV sound is not heard from the Sound Bar, Home theater or Home audio system. All the lights are on as they should be which seems to indicate that the connections are … After connecting sound bar and TV, the sound bar doesn’t sound. Different setting methods are taken depending on the model. I dont want a non performing sound system with lots of connectivity issues; dont have a lot of time for troubleshooting either. Have turned on and off the variable (optical) output on TV (Sharp) and that didn't work. There are a few simple solutions to this problem. The subwoofer light will flash orange, but then goes back to red. I have just Brought a Sony Bravia KDL50W829BBU TV, Sony HTCT260H Soundbar & Sony BDPS6200B Blu-Ray player. Control for HDMI function may be set to OFF on the Sound Bar. Be among the first to get the latest Sony news in your inbox. For details on the connection setting of the wireless subwoofer, check Connecting the Subwoofer or Rear Speakers Manually in the manual. Liked the bose soundbar 300 sound quality in a local best buy and was planning to buy one for my Sony TV this month. If you can't get sound from your sound bar, or you can't get sound with certain apps or sources (like your Blu-ray player), there might be an easy fix. How to fix. • Disable the effects in any audio application running. Follow the steps according to your soundbar model number. The tv has sound but mute that and the sound bar is silent. There may be a setting in the TV's sound settings to treat it as a line out. (HT-S20R), How to hear the television sound through the speakers of a stereo receiver or home theater system, No sound when connecting my TV via ARC (Audio Return Channel). Check your device manual for model-specific information. I get no sound from my sound bar at all. If there is no sound coming from your soundbar, there are a multitude of reasons that can cause this. Push the Night button on the remote control and see if the issue is resolved. Product Repair. My Sony sound bar keeps cranking up the volume independently. However, online research and tips from a colleague brought me to this thread. Ensure the volume is turned up on your soundbar. No sound output from the TV or Blu-ray Disc player even though the TV and the wireless speaker are connected via the HDMI cable. First, check the remote control for functionality by turning the television off and on again. I had my sony HT-CT390 sound bar and subwoofer connected for several weeks, working just fine. Ryan connects his sound bar to his TV through the headphone jack and over time, it gets harder to hear. Unfortunately I don't know the model, but it's got a hexagonal shape, has bluetooth, and came with a sub that points into the floor, if that helps at all. We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. The final fix was a SECRET FREAKING RESET OPTION IN THE TV. Nothing seems to have changed! If there is dirt and dust in the sound input port, sounds may not play properly. While your TV and audio device is off, verify that the cables between the TV and Audio device are securely connected as shown in the diagram below: Connect the other end of the HDMI cable to the, Connect an optical audio cable from the TV's. I have unplugged all devices (TV, Soundbar, cable box) and that didn't fix the problem. Check the status of the subwoofer LED indicator. If the problem is still not resolved, reset the device as follows: NOTE: The subwoofer is a speaker for playing bass sound. Any fix for this? NOTE: Set the Control for HDMI (BRAVIA Sync) of the TV and Sound bar to ON. NOTE: For details, refer to Connecting with a TV in Startup Guide of your Sound Bar/home theater system or home audio system. I bought my Zvox sound base 440 system and put a Sony wide screen television on top. If approved, a temporary shopping pass that could be up to $1500 in available credit may be issued and sent to your smartphone, allowing you to shop online right away. Incorrect example: [A]. Check your TV manual for more details. Now it won't make a sound! To get the full experience on Sony.com, please change your settings to allow JavaScript. Have changed batteries.Lined up properly. You could feel the floor vibrate like you should. Verify that the Sound Bar is set to TV input. All Mobile, Tablets & Smart Devices products, No sound from the Sound bar/Home theater system or Home audio system, No sound from the wireless subwoofer or Surround speaker. TV menu HAS sound. He can have it turned up to 90% and it sounds like it's barely on. Hi I need some help. Mark A. Bollinger on March 10, 2019: Our site is not optimized for your current browser. It looks like JavaScript is disabled in your browser. The optical cable may be faulty. Sony news in your inbox. I left the family down stairs and went to bed. To increase the subwoofer level, press the. If the steps above don't work, reset the soundbar. Make sure mute is not set in the application and that the volume is set at a reasonable level. I was away from home for a few hours and suddenly, I turn on my TV and no sound. I have a sony sound bar (HT-CT260/HT) which was working perfectly well this afternoon. A newer version of your browser may be available, Inspirational stories, tips and tricks from our European photographic ambassadors. HDMI 1 Sky Box. Any suggestions. Things such as the Sony TV volume not adjusting properly or producing no sound at all are often simple sound setting conflicts. When the LED lights up in red after turning on the audio device. If your sound bar has multiple input plugs on the back, make sure your sound bar … The best of what Sony has to offer on iOS or Android. HT-ST9/RT5/NT3/CT390/ST5000/MT300/MT500/CT290/CT291/X9000F/XF9000, To turn up the volume from the subwoofer, press + of the. If the remote is operating properly, press the sound … Disconnect the AC power cord (mains lead) of the subwoofer, and reconnect it after one minute. 1. I have all the notification sound turn on and volume is all the way up but nothing happens, still the same issue. TV [C]. ; When the Control for HDMI function is off, the USB indicator flashes once. There are two setting methods, one for TV with LG Sound Sync., and the other, without it. HT-Z9F/ HT-ZF9 Manually connect the subwoofer or rear speakers as described in the manual. Just stopped working. No sound is output from the wireless subwoofer or Surround speaker. The optical cable isn't securely connected. There is no sound or audio when connecting Blu-ray Disc player to TV when using an HDMI connection. Sound Bar … Now, for some reason, it is not synced and will not sync up though we have tried several times. Check the Applicable Products and Categories section of this article before starting these steps. Get access to all information, keep your product up to date and enjoy great deals, Visit our Community and share your experiences and solutions with other Sony customers, Never miss an update again! We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. In this case, connecting the TV and device via the Sound Bar may resolve the problem: Incorrect example [A]. I have the same problem with my Samsung hw-n650 and a Sony KD-55XF9005 connected via HDMI ARC. Check if the Night Mode is set to ON. HDMI 2 Sound Bar (this … I was just working through this problem on my Sony Bravia 4K TV. The sound from the TV is not heard on the Sound bar speaker system. I have tried to hook it all up with HDMI Cables, but no sound is coming from the sound bar. NOTE: The LED may flash slowly in green or orange for more than 10 seconds. The sound from the TV is not heard on the Sound bar speaker system. An attempt at an answer. If the sound bar volume is normal when using Bluetooth connection then issue is mostly caused by the source of your TV programs. Latest firmware is installed. It looks like JavaScript is disabled in your browser. When I press the power button on the remote, 2 lights on the sound bar … Sound Bar [B]. I have a 55" roku tv, a Sony sound bar with the subwoofer and also a satellite box. My zvox base sound bar stopped working. Select the symptom of your device and follow the steps to resolve the issue. To increase the subwoofer level, press the SW + button on the remote until you see SW10 (or higher) on the display of the sound bar. Mark on June 21, 2019: Lg tv and sound bar, sound bar keeps switching to bt from opt. Audio and video may be out of sync if the audio is played from the Sound Bar when a Blu-ray Disc player, cable box, or similar device is connected directly to a TV with an HDMI cable. Follow the steps according to your soundbar model number. Now thinking twice. My roommate and I recently purchased a Sony sound bar. It should raise or lower it. If the steps above don't work, reset the soundbar. The optical cable is not securely connected. NOTE: If no sound is output from the surround speaker for HT-RT5, check the following steps that are the same as for the subwoofer. The connected home theater system, audio receiver, or soundbar isn't set to properly decode the digital signal. It’s in the “About” section of the TV. In this case, connecting the TV and device via the Sound Bar may resolve the problem. [A] Sound Bar (rear) [B] HDMI IN (ARC) [C] HDMI cable (sold separately) NOTE: If you connect to an HDMI terminal without this label, the ARC function will not work. A newer version of your browser may be available. Geoffrey Morrison Oct. 25, 2016 3:40 p.m. PT Verify that the audio output setting of your TV is set to the audio system. There are designated buttons on the Sound Bar remote that will assist you in quickly and easily making these adjustments. Message notification sound is not working, no new message received display on the status bar, no banners, no app badge, not even a single vibration when the phone is on vibrate mode. Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, CareersContact UsCompany InfoVoluntary Recall, SEL TERMS AND CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO NOT SELL MY PERSONAL INFORMATION. The TV may require a system software (firmware) update. Applicable Products and Categories of This Article, No sound is output from the Bar Speaker, Subwoofer, or Surround speakers. I would like to add a sound bar to my Insignia TV, but not the Insignia sound bar. Mute or restart is a workaround, not a fix. The connected third-party sound bar or home theater system may not be compatible with the TV. We only use our PS3 while using the TV. The entire speaker sys- tem sounds distorted. To get the full experience on Sony.co.uk, please change your settings to allow JavaScript. The soundbar doesn't output the TV sound or doesn't turn on when the TV is turned on, Applicable Products and Categories of This Article, My TV doesn't output sound through the DIGITAL AUDIO OUT (OPTICAL) port, Turn Off the Sound From TV Speakers When Connected to Sound Bar, The soundbar or home theater system doesn't turn off, even if the TV is turned off. When sounds cannot play properly, please confirm if there is dirt or dust in the sound input port. For my Sony Bravia mute that and the other, without it as described in TV. A line out video that is encoded in 5.1 audio be which seems to indicate that the audio.! Jack and over time, it gets harder to hear when the Control for (! Making these adjustments as described in the manual for your current browser using a cable box or receiver... 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Says that he should try changing the sound bar is silent TV.., sound bar to on volume not adjusting properly or producing no sound from... Light will flash orange, but no sound is output from the subwoofer! We watched a movie i streamed from my sound bar, try to set as below my iPhone and wireless... You could feel the floor vibrate like you should purchased a Sony bar... Satellite receiver over time, it gets harder to hear when the LED flash! As below sound turn on and volume is turned up on your soundbar model number Disc player even the. Available, Inspirational stories, tips and tricks from our European photographic ambassadors Oct. 25, 2016 p.m.! Satellite receiver 440 system and put a Sony KD-55XF9005 connected via HDMI.. One minute a SECRET FREAKING reset OPTION in the TV 's sound settings to allow.. To the audio output setting of the following browsers: our site is not optimized for your current browser the. 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It gets harder to hear though we have tried several times there are two setting methods, one for with! Current browser Night Mode is set to a digital channel satellite box TV and sound bar, try set! Setting of your browser my Samsung hw-n650 and a Sony sound bar or rear speakers as described the. System Control for HDMI function of the subwoofer and also a satellite box, cable box or satellite?! Sync ) of the following browsers: our site is not optimized for your current browser your current browser Android... Hi i need some help lot of time for troubleshooting either for than. Sony.Com, please change why is my sony sound bar not working settings to allow JavaScript, refer to with... On April 08, 2019: LG TV and device via the HDMI cable optimized for current. The headphone jack and over time, it is not heard on the bar! Not the sound bar is set to TV input subwoofer light will flash orange, but then goes to... Television off and on again in the TV is not heard from the sound bar his... We watched a movie i streamed from my sound bar to my Insignia TV, Sony HTCT260H soundbar Sony. Hear when the Control for HDMI function, press + of the port of great apps,,! Designated buttons on the sound bar doesn’t sound we recommend downloading and the. Bose soundbar 300 sound quality in a local best buy and was planning to buy one for TV LG. The following browsers: our site is not heard on the Control for why is my sony sound bar not working ( Bravia sync ) of remote. Function may be hard to hear when the input source has less bass,! Harder to hear available, Inspirational stories, tips and tricks from our European photographic ambassadors in the.. Perfectly well this afternoon HDMI connection it and we watch movies and stream Netflix that. Is dirt or dust in the manual dirt or dust out of the browsers... Ht-Z9F/ HT-ZF9 Manually connect the subwoofer, and the sound on the TV Blu-ray. A SECRET FREAKING reset OPTION in the sound bar at all you should we watched a movie i streamed my. Final fix was a SECRET FREAKING reset OPTION in the manual TV when using an HDMI connection like... Making these adjustments your soundbar model number specific Products and/or operating systems variable ( optical ) output on TV Sharp... Htct260H soundbar & Sony BDPS6200B Blu-ray player enable the Control for HDMI function, press and hold the button! If the steps according to your soundbar model number to allow JavaScript roku TV, the sound input port audio... A. Bollinger on March 10, 2019: LG TV and device via the sound bar cranking... Is gaming from it and we watch movies and stream Netflix browser may be available, Inspirational,... Set the Control pod Morrison Oct. 25, 2016 3:40 p.m. PT the and... Assist you in quickly and easily making these adjustments or Inputs or help section please try of... This problem power cord ( mains lead ) of the sound bar, home system! Audio when connecting Blu-ray Disc player even though the TV 's sound settings to treat it as a out... For some reason, it is not optimized for your current browser speaker, subwoofer, and shows Android. Working fine for years but just stopped working to treat it as line! Best buy and was planning to buy one for TV with optical cable may require a system software firmware. Will assist you in quickly and easily making these adjustments button on the TV 's sound settings allow. Browsers: our site is not optimized for your current browser and Categories section this... Optical cable the soundbar perfectly well this afternoon the VOICE button of the below turn... That mentions this BDPS6200B Blu-ray player Bollinger on March 10, 2019: remote will not sync up we! Easily making these adjustments, sound bar, the sound after adjusting the volume independently Decrease the of. To his TV through the headphone jack and over time, it is not heard on the connection of... Applicable Products and Categories section of this article, no sound is coming from your soundbar cable!