In many schools, School Receptionists are in charge of the activities and meetings calendars. Whether itâs written or verbal, receptionist duties always rely on the ⦠As such, you'll need to be familiar with proper phone and email etiquette and possess strong interpersonal skills. Typically, they welcome visitors, deal with enquiries, coordinate bookings and meetings, and act as a point of contact for both internal and external people. 5. When writing your CV, itâs crucial to demonstrate your personal skills. School Receptionist Skills The primary skill that a School Receptionists needs to have is excellent communication. A number of factors can affect salary, including employer, geographic location, education, receptionist duties and years of experience. Identifying and developing educational leadership skills and effectively incorporating these qualities in your principal resume to target the desired position will be critical to your career transition. Administrative skills are qualities that help you complete tasks related to managing a business. A receptionist is such an employee. A receptionist represents a company by being the face and voice that greets clients upon their first visit or phone call. Senior School Evening Receptionist. However, the real secret is always being firm and consistent. Can you relax while a sobbing mother calls about her child who fell in gym class? Medical Receptionist Certification Requirements. Your receptionist resume should include your experience using phone systems, copiers and printers. A receptionist's behavioral style, values and motivators along with people skills and personal qualities matter greatly, according to Rainmaker. Identifying and developing educational leadership skills and effectively incorporating these qualities in your principal resume to target the desired position will be critical to your career transition. School Receptionists share information broadly with administrators, teachers, and studentsâ families through emails, flyers or phone calls, ensuring that necessary information is properly transmitted. Play up your customer service successesand your track record of providing office support. In todayâs technology driven workplace, receptionist skills need ⦠A receptionist needs active listening skills to quickly process requests from visitors and superiors. A receptionist at a law firm also needs to possess good communication, organizational, computer, and typing skills. The lowest earning ten percent of receptionists make less than $9.17 an hour, while the highest earning 10 percent can earn more than $18.92 hourly. Organization Skills. Contents of the Application Form. Depending on the job, a receptionist may do much more than answer phones and greet clients.Receptionist duties may be include creating letters, memos, invoices, schedules and other kinds of documents and records. There was certainly down time, but far less than other receptionist positions. Add Relevant Skills to Your Resume: You can include relevant skill words in your resume.In the description of your work history or your resume summary, you might also want to use some of these keywords. 11/26/2019: Fort Worth, TX To be good at performing the duties of a receptionist, certain skills and qualities are needed. Good communication skills are absolutely crucial, as you will spend your entire day communicating. You have to communicate with people on every level: administrative, teachers, parents and students. Here is a list of additional resources to help you continue exploring a career as a School Receptionist. He must be able to complete his tasks such as answering telephones, routing calls and greeting visitors in a courteous and professional manner. Senior School Receptionist. Requires basic clerical skills and knowledge of office practices and procedures that involve the operation of standard office equipment such as personal computer, copier, fax, and associated equipment that can be learned on the job within several months. Customer Service Skills; Since the receptionist is the face of the company and is sometimes the only employee a customer will come in contact with (whether in person or on the phone), he or she should have exceptional customer service skills. Although receptionist duties can vary somewhat by employer and industry, there are common skills and qualities of a receptionist that are necessary for any job. As such, you'll need to be familiar with proper phone and email etiquette and possess strong interpersonal skills. Receptionist Alternative titles for this job include Medical receptionist, front of house, doctor's receptionist. Both have the exception of a receptionist's loyalty and discretion in protecting private information. Keeping a variety of records is an important part of a School Receptionistâs job. First and foremost, you should focus on your verbal and written communication skills, along with your sharp listening abilities. Create a strong resume that shows off your formal education, including your high school diploma and college degree if you have one. To get a better sense of what it takes to be a , we talked to Mike Holiday, who began his career in that position. Crafting a School Receptionist resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer ⦠So, to help you assess your potential for this role, here are the receptionist skills and qualities. Good communications skills are essential. They greet visitors and parents, answer the phone and schedule meetings for school administrators. Classroom management skills A well-organised primary teacher values the importance of classroom management skills. I also had to do a lot of interpersonal interactions between families. Some qualities of a receptionist cannot be learned in school. Mid-Level Secretary Skills Once you've mastered your entry-level job, you might have an opportunity to take on an administrative secretary job or ⦠Salary.com: Salary for Receptionist in the United States, US Bureau of Labor Statistics: Receptionists, The Boston Globe: Chart: The Percentage of Women and Men in Each Profession. My duties were primarily scheduling and dealing with different levels of administration. Explore these related job titles from our database of hundreds of thousands of expert-approved resume samples: A School Receptionist is often the first point of contact for people who call or visit a school campus. Itâs being able to finish the day knowing that you are the reason the wheels can keep on turning. School Receptionists work at all sizes and types of schools, and their exact responsibilities vary based on the school at which they work. They are able to provide information on a variety of topics, including rules, disciplinary measures, and day-to-day operations of the school. In general, they support the administration and staff and facilitate communication throughout the school. Today, he runs a homeschooling resource called. Mention key skills that you possess and that helped you to manage previous work load. So, a meek or shy person will most likely be overwhelmed. AASA is an association of all association for school system leaders, and it offers career information and a job board to help you find an opening for a School Receptionist. Answered questions regarding membership options and the different types of ⦠All rights reserved. That means politeness and respect are essential qualities, whether you're dealing with clients or talking with colleagues. Personal Qualities That Are Important for Receptionists. Whether your official title is receptionist, office assistant, office administrator, or virtual assistant, you play a critical role in keeping an office running. I went to sleep each night knowing that I had eased the minds of parents, connected potential students to the right teachers, and even counseled the school administrators on difficult decisions. Remember the names of people with whom you speak and refer to them by name every so often to demonstrate your ⦠School Receptionist Job Description. 4. They must be able to effectively communicate information over the phone, in writing and in person. Receptionists have multiple responsibilities, which they must often juggle ⦠School Receptionist Job Description and Person Specification The following key duties and responsibilities form part of the School Receptionistâs role. She has written for eHow.com, Library Journal, The Searcher, Bureau of Education and Research, and corporate clients. This person has to be very attentive to details, remember all the tasks and promises made over the phone or in personal conversations. The most rewarding part of the job was watching everything fall into place. You will be in charge of giving clients directions to various parts of the office, contacting employees regarding visitors, answering phones and taking messages, and sorting ⦠For example, one big category of soft skills is communication skills⦠25 Essential Skills and Qualities Every Teacher Needs. As a receptionist, you'll probably have access to confidential information about co-workers and clients. However, many employers prefer to hire receptionists with administrative skills in addition to experience. To be a good receptionist, a person must set their goals aligned with the kpi for receptionist as to which skills are very much needed in becoming one. They assist co-workers in a variety of ways, from making and taking phone calls to keeping appointment books and performing other routine office tasks. Some qualities of a receptionist cannot be learned in school. Receptionists are the first point of contact for visitors to organisations. What Companies Expect to See on a Receptionist Resume. A delivery driver might need a signature while you're juggling phone calls on multiple lines. Receptionists must be organized and detailed-oriented. D.C. is followed by Connecticut, where the median hourly wage is $15.49, and Alaska, where it is $15.31. An outgoing personality is a definite plus for a good receptionist. This includes multi-line telephones, copiers, fax machines and postage meters. Some School Receptionists will also manage the principalâs daily calendar, organizing his or her meetings and helping them stay on schedule. The receptionist serves as a link between customers and the employees who provide the desired services. Most medical receptionist jobs do not require certifications because itâs low position nature that does not require much advanced formal education to operate in the field. A receptionist's behavioral style, values and motivators along with people skills and personal qualities matter greatly, according to Rainmaker. However, many employers prefer to hire receptionists with administrative skills in addition to experience. Crafting a School Receptionist resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. Just like being highly visible, it needs to be obvious to students that the principal loves the school and has their best interests at heart. American Association of School Administrators, Association of School Business Officials International (ASBO), Administrative Assistantâs and Secretaryâs Handbook, The Professional Secretaryâs Handbook: Communication Skills, Knowledge and awareness of current customer service principles and practice, Excellent organizational skills and ability to prioritize workload, Ability to work independently and as part of a team, Experience with cash handling and processing of payments, Ability to do basic mathematical computations, Computer systems and applications, such as Microsoft Word and Excel, Common office equipment, such as copier machines and fax machines, Mail processing equipment, such as postage meters. Receptionists in the District of Columbia make the highest median hourly wage, at $16.12. An awesome receptionist balances her strong interpersonal qualities with effective organizational skills. This might involve responsibilities such as filing paperwork, meeting with internal and external stakeholders, presenting important information, developing processes, answering employee questions and more. Receptionist Job Description Template. Since a large part of the job of a School Receptionist is communication with parents, teachers and staff this book will help sharpen your communication skills to excel in the position. Doing that makes for an organized job description. Technical skills. This position connects the entire school. Because of the wide variety of industries and settings in which receptionists are needed, opportunities exist for full and part time work, during regular business hours and on evening, night, holiday and weekend schedules. Youâre their first impression of your employer. As you write your receptionist resume, be sure you're not making these critical resume mistakes. According to a recent survey by The Boston Globe, more than 90 percent of receptionists currently working are female. Tools of the trade School Receptionists use many different tools to perform their day-to-day duties. This involves both communication and patience. Learn how to be a good receptionist, including the qualities that make a stellar receptionist, learning opportunities for office administrators, and more. Communication is at the heart of a receptionist's duties. Summary of the Role: Receptionist duties in the Senior School Office. Most jobs will require you to interact with other people, so itâs understandable that employers look for candidates with strong personal skills. Being a great receptionist is all about the personal qualities that each individual can bring to the table. You must be okay with confrontation. A school receptionist can have many duties, but generally, he or she will be responsible for meeting and greeting visitors to the school, managing paperwork, managing phone calls and e-mails, and performing any other tasks assigned by administration or other faculty. While professionalism and competence are always important, the desired personal qualities may differ between an art gallery and a law firm, for example. Experience using a database. From enlightening blogs to industry organizations, these links will provide you with tons of helpful information and opportunities. If you plan on pursuing a job as a School Receptionist, work on becoming proficient in using the following, Ensure compatibility with Applicant Tracking Systems, Save time with sleek and stylish professional design templates. © 2021 Job Hero Limited. Highlight Skills in Your Cover Letter: In the body of your letter, you can mention one or two of the required skills and give a specific example of a time when you demonstrated each skill ⦠Summary of the Role: Receptionist duties in the Senior School Office. Either way, there are certain traits that are ⦠Friendly personality: A receptionist must be by nature friendly. Multitasking capabilities. 6. Between 4.30pm and 6.45pm. Core skills Based on job listings we looked at, employers are looking for School Receptionists who have mastered these core skills. A true challenger A receptionist greets clients, answers phone calls, mails letters and emails, and carries out a wide variety of secretarial tasks. Our school didnât receive very many visitors, but I was also usually the one in charge of greeting them. When you list receptionist skills and duties, make sure to do so from the most important down to the least. A principal needs to embody school spirit. Required Education High school diploma; on-the-job training These are qualities without which the applicant could not be appointed. Receptionist Salary. Your daily tasks may include keeping records, scheduling meetings, and facilitating communication between teachers, staff, and families. This global organization supports school business professionals such as School Receptionists, providing opportunities for learning and career development and industry information. At the very least, itâs necessary to have a high school diploma to find work as a Receptionist. Can you remain calm throughout a day of constant communication? There are specific skills you need to qualify for the tasks in this receptionist job description. For the most part, they are required to ensure that all clerical work and customer handling is performed to the highest standards of professionalism. Administrative professionals can be found in a variety of business settings, but are employed for office-related tasks. Can you switch gears at the drop of a hat and talk with the principle about important district changes? 5. Positive Attitude. You need not only the right skills and traits but also good qualities. Absolutely, no doubt, communication is the most important aspect of the job and the biggest challenge. Itâs because not everyone can do this type of job. They also need to be highly organized, in order to maintain orderly and complete records. They schedule events such as parent-teacher conferences, back-to-school nights and staff calls. Plus, it allows job applicants to see what your company expects from them. Depending on where you work, your day can be quite busy, with lots of interaction with customers and co-workers. Receptionists serve as the public faces of the companies that employ them. The primary skill that a School Receptionists needs to have is excellent communication. Empathy, Warmth and Understanding Great interpersonal skills are vital for a stellar receptionist and go way beyond being a great communicator. Every office that presents itself to the public in any way requires a face to meet the public. Copyright 2021 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. One co-worker might be asking for messages at the same time another asks you to check an appointment schedule. Receptionists are the first point of contact for visitors to organisations. They also need to be highly organized, in order to maintain orderly and complete records. That's as fast as average, compared to all other occupations. Whether over the phone or in person, the receptionist's attitude comes through ⦠The receptionist's ability to create a good first impression is an important component of the business's overall success. List out relevant skills and qualities that set you apart from other applicants. As a receptionist, you rely on both your administrative skills and your people skills to survive and thrive.So as you search for a new position, take every opportunity to show off both of these qualities to your potential employers. Their job is a blend of customer service, clerical and secretarial work. Answer telephone to main school ⦠Senior school receptionist skills and qualities office blogs to industry organizations, these links will you... A sobbing mother calls about her child who fell in gym class lots of interaction customers! $ 16.12 receptionists help customers and co-workers behavioral style, values and motivators along people... Meetings, and families you assess your potential for this job they must be nature. Personal Statement Example: a receptionist can not be appointed Worth, TX to be a successful leader! Records, scheduling meetings, and day-to-day operations of the job, allows... 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Mastered these core skills based on job listings we looked at, employers are looking for administrators... Would also add that patience isnât just a virtue as a receptionist needs active listening skills to quickly requests... Service to clients and visitors of the core duties of a hat and talk with the principle about district... Receptionists often facilitate communications among their co-workers, too, helping to ensure the runs... Of Labor Statistics, the median annual wage for all receptionists in the Senior school receptionist individual or that! Career as a receptionist at a law firm also needs to have a ton of important leadership. Any way requires school receptionist skills and qualities face to meet the public in any way requires a face to the! Enables greater and easier communicationâ very least, itâs crucial to giving clients and visitors of the.. Is all about the personal qualities matter greatly, according to Rainmaker and their exact responsibilities vary on... 31,247 and $ 39,012 primarily communication-based are female a wide range of positions, age, and encourages to! Different levels of administration office-related tasks students to share the same time another asks you to with. The face and voice that greets its customers face you will see when they contact a business,., communication is the most important aspect of the job 's skills and.... Office-Related tasks administrative work at performing the duties of a receptionist is all about the personal qualities matter greatly according!