A: Please contact us via email at customerlove@lovesac.com. To return your merchandise, get in touch with LoveSac customer care either through the phone number, or the customer care email. Revenue can be defined as the amount of money a company receives from its customers in exchange for the sales of goods or services. A: Squattoman Inserts have a 3-year warranty from date of purchase. Once they receive confirmation of your return, they will refund you 100% of the initial cost. Products used for commercial purposes are not covered under warranty. Your claim will be answered within 5 to 7 business days. Sales tax exemption is applicable only in the US and to those who have a valid reseller’s license or tax identification number. Contact Lovesac customer service. Products are guaranteed against all manufacturer defects. Lovesac has 257 employees at their 1 location and $233.38 M in annual revenue in FY 2020. The original receipt and product registration information is required for all warranty claims. All returns from Canada are subject to a shipping fee. Standard Sides weigh 25lbs (includes Shoe, Clamp, and Feet) and measure 35" wide x 28.5” tall x 6" deep. If you need help, contact us. Products are guaranteed against all manufacturer defects. A: Items usually arrive 1-4 weeks from date of purchase, however the exact shipping time will vary depending on the item. Sactionals can expand and adapt to whatever changes come your way—a bigger home, a growing family, or rearranging your space. Must be first-time purchase. It’s our simple solution to making your Sac a lot more moveable. Do not unzip the insert and don’t put the Sac cover on yet. We offer a variety of throw pillow Covers. Lovesac Credit Card numbers are required at time of purchase as we are unable to look up card numbers or provide card numbers over the phone or chat. Warranty policy does not apply to failures stemming from use, abuse, or excessive wear. Need more details? Revenue is the top line item on an income statement from which all costs and expenses are subtracted to arrive at net income. COVID update: Lovesac has updated their hours and services. Grab the two laces from the longer side of the cover (on the opposite side of the zipper). LoveSac and Choosing a Sectional Couch For Your Family. : If you have questions about shipping times for a specific product, please contact us. Products are guaranteed against all manufacturer defects. A: For orders placed online, shipping is FREE in the contiguous United States. Include the Order Confirmation Number (online purchase) or Transaction Number (showroom purchase). A: The Footsac is a blanket with an 18” pocket for your feet, designed and sold exclusively by Lovesac. A: In this case, please contact us about the shrink kit. Even though kids, pets, and guests will rough up your couch, we believe your furniture should look as good years down the line as it did when you first purchased it. Contact us if you have any questions. Merchandise is eligible for a one-time price adjustment within 14 days of the date ordered unless stated otherwise in the promotion, Chat with us below: 7 days a week 9:00 AM - 1:00 AM ET, Call: 888-636-1223, Monday-Friday: 9:00 AM - 1:00 AM ET, Saturday-Sunday: 12:00 PM - 1:00 AM ET. For returns, please contact Lovesac customer service via email: customerlove@lovesac.com or by phone: (888) 636-1223 to arrange the return shipping process. FREE Shipping by Amazon. Posting id: 551544586. A: For the GamerSac, CitySac, MovieSac, SuperSac, or The BigOne: A: Yes. These are the people to see if you are looking to upgrade your lifestyle." But if you'd like to make a return for any reason, you can return it by contacting Customer Love to coordinate your return authorization. Please sign up for FedEx Delivery Manager to manage or make updates to your delivery. Use the tracking number provided to you on your shipping confirmation email to track your package. All sales on Custom Covers are final and cannot be returned. Be part of #Lovesac! COVID update: Lovesac has updated their hours and services. Lovesac has the right to adjust the trade discount at any time. Keep the vacuum on so the Durafoam® doesn’t expand too quickly. With 6 sizes and hundreds of Covers to choose from, there’s a Sac for every space and style. Arrange any number of Seats and Sides to create your desired setup. A: Yes, you should receive an order confirmation email within 24 hours of purchase. Dimensions: 29” wide x 28.5” tall x 6” deep. The original receipt and product registration information is required for all warranty claims. The exterior zipper has a pull, but the interior zipper doesn’t—preventing kids and pets from getting into the Durafoam. Line dry only. Shop Throw Pillows here. A: Gift Cards cannot be refunded, exchanged, or redeemed for cash. The original receipt or order number is required for all warranty claims. This is provided free of charge by calling our service line at 888-636-1223. Your discount is not valid with any other offers, on floor samples, sale/clearance items, on purchase of gift cards, shipping and processing fees or taxes. Shoes and Clamps: Each Seat and Side come with 1 Shoe and 1 Clamp. Boxes of Durafoam® for purchase are limited to 2 per customer. For the best experience on our site, be sure to turn on Javascript in your browser. Sides are shipped in a box with 1 Shoe, 1 Clamp, and 2 Feet packed inside the frame. A: First, check the tag on your Cover to understand the correct method for cleaning. Slip the laces through the loops and tie tightly. The following fabrics are Dry Clean Only: Gold-Grey Damask Cut Chenille, Waled Velvets, Cross Weaves, Heathered Tweeds, Gotham Jacquards. This includes, but is not limited to, any resale of merchandise purchased using the trade discount through any retail outlet, reimbursement of trade discount upon merchandise return, transfer of membership, and submitting false, expired or misleading information in connection with a membership application. From a convenient charge for any device to that perfect pop of color, our accessories enable you to live in Total Comfort™. The original receipt or order number is required for all warranty claims. If you would like to purchase Durafoam®, you must have the original proof of your Sac Insert purchase. Returning a Sac that has already been fluffed will require a Shrink Kit for return shipping. A: Absolutely. If you don’t like it, which is highly unlikely, you can return the sofa by simply contacting their customer care service, get a return label generated and your couch pieces will be returned for free within 7 days. Must be first-time purchase. Double over-lock stitching guarantees your Sac Insert won’t rip. I did a ton of research and we really wanted to look at the Sactional by LoveSac. Most Quick Ship and custom covers have laces. Currently, we do not offer shipping outside of the contiguous United States. You have 30 days from the ship date of your order to return your purchase. A: Yes. Seats are constructed with sinuous steel springs and Italian webbing stretched across solid hardwood frames. U-shaped steel Clamps secure Seats and Sides together. Once it’s halfway done, flip the Sac and lie on it again. A: We believe in Total Comfort, and a big part of that is making sure you’re completely satisfied with your purchase. Durafoam is incredibly durable. 150+ of our 250+ Sac covers are machine-washable and hang-to-dry. $134.87 $ 134. Flip it, fluff it, sit, repeat. A: Sactionals are The World’s Most Adaptable Couch™, made up of 2 endlessly rearrangeable, proprietary pieces—Seats and Sides. One Wedge Seat curves Sactionals 45º. Sactionals can fit most spaces, no matter the size or layout, because you can add, subtract, and arrange pieces in an infinite number of ways. A: Sactional Seats and Sides are shipped in separate boxes, designed to maximize shipping efficiency. Find a showroom or Contact Us. Your To the Trade discount is 20% off MSRP, with an additional 5% off promotional offers, not to exceed 35%. Wedge Seats ship with 2 L-shaped Shoes, 1 Clamp, and 4 Feet, with the Back Pillow inside the Seat Frame and the Seat cushion outside the frame. Hi Lovelies! Sactionals Tables are made of solid bent wood and fit snugly over Sactionals Seat Cushions so you can use a Seat as a table. All orders ship for free via FedEx drop ship. You want to see how your Lovesac is made? Interview. If you only receive part of your shipment, please contact us! Watch the video for instructions. The store will not work correctly in the case when cookies are disabled. We recommend that our machine-washable Covers be washed in cold water on the gentle cycle, and then hung to dry. Soft Insert pieces (Seat Cushion, Back Pillow, Covers) have a 3-year warranty from date of purchase against manufacturer defects. A: Sactionals are remarkably durable and guaranteed for life. JavaScript seems to be disabled in your browser. A: Please contact Synchrony Bank Credit Card Customer Service at 1-800-333-1076 or click here to Manage Your Account. It can also be used as an extra seat. If you want to use your new card immediately online, have your card number ready, then call us to place your order over the phone with a customer support specialist, or chat with us below for more information. Remove the Cover from its box or bag. Once we have confirmation that your merchandise is shipping back to us, we will issue funds to the original form of payment. For the best experience on our site, be sure to turn on Javascript in your browser. Choose from 250+ Covers, including 150+ machine-washable Covers. COVID update: Lovesac has updated their hours and services. A: Get a Shrink Kit. Lovesac’s name comes from its original Durafoam filled beanbags called Sacs.… Business Details This is a multi-location business. A: These exclusively designed, U-shaped accessories provide surfaces to rest drinks, plates, or decorations. Dimensions: 35" wide x 25.7" tall x 6" deep. 150+ Sactionals Covers are machine-washable so you don’t have to worry about spills, dirt, and other messes. We strongly recommend using a shop-vac instead of a standard household vacuum. A: Transform your traditional Sactionals setup into a curvier, cozier configuration with our Wedge Seat. You can add more Seats and Sides as your needs and budget change. We do it in Texas, actually, and it's quite the process. Misuse of membership privileges may result in membership termination. Sofa Sack - Plush Bean Bag Sofas with Super Soft Microsuede Cover - XL Memory Foam Stuffed Lounger Chairs for Kids, Adults, Couples - Jumbo Bean Bag Chair Furniture - Charcoal 7.5' Chill Sack Bean Bag Chair: Giant 5' Memory Foam Furniture Bean Bag - Big Sofa with Soft Micro Fiber Cover - Charcoal. 1 review of Lovesac "Disappointed is an understatement. They want you to get suited to it before you invest in your furniture. Instead, Sacs are filled with our proprietary, three-density blend of Durafoam. Contact us for help. Need more details? If you are not placing Sactionals on carpet, put felt pads (included with Seats and Sides) on all Shoes and Feet so you don’t scratch the floor. All orders are held until payment information is received. When you request a return, we will send you shipping labels (these are pre-paid labels)*. Lovesac revenue from 2018 to 2020. We’ll guide you through the process. 43 reviews of Lovesac "Outstanding service from Stacy Keiden and William. Sactionals are specially designed to adapt to your changing needs and evolving tastes. I was initially contacted by a recruiter. Grab the other two laces (on the same side as the zipper), slip through the other two loops on the Sac Insert, and tie tightly. The Sactionals patented interlocking system requires no tools. A: Yes. At Lovesac, we’re committed to providing comfort and peace of mind that you can’t get with other furniture. Fabric: The base upholstery fabric of every Sactionals Insert is made from 100% repurposed plastic bottles. Roll Arm Sides are compatible with Standard Seats, Wedge Seats, and hardware (Clamps, Shoes and Feet). Position the Sac Insert with the Lovesac logo flap on top. Drape the Cover over the Sac (the Cover will be upside down), lining the laces up with the loops on the Sac. Seat Cushions: Standard foam cushions are made with three high-density layers, including a supportive central layer that preserves loft and resists sagging. Let the Sac Insert sit for 24-48 hours, which will allow air into the Durafoam and make the next step easier. If you wish to pay with a company check, orders will be held until confirmation is received verifying the check has cleared. Keep flipping the Sac and repeat the process until it’s completely compressed. The following fabrics are Spot Clean Using Mild Soap & Water: Standard Leathers, Faux Leathers, Top Grain Leathers, Sunbrella Outdoor Sactionals Fabrics. The following day an in-person interview was set up with a Zone Leader (who traveled quite a distance with no notice to meet with me). Outdoor Cushions arrive in our attractive Beachfront Covers. If you don’t have this handy, please put the full name that’s on the order/receipt. Please note that Shrink Kits require the use of a shop vac. Turn the vacuum on. A: You can apply for a Lovesac Credit Card here or at any Lovesac showroom in the US. You have 7 days to return your merchandise after receiving the shipping labels. With sales of $101.8 million, it's the fastest-growing company on Furniture Today's 2018 list of … A: Lovesac is the originator of the world’s first Sac® – The World’s Most Comfortable Seat™. A: Shipping for all orders is FREE in the contiguous United States. If your Sac seems flat after hours of snuggling or napping, just give it a little tough love to fluff it up. Sac Duffels are for transportation only; Lovesac does not replace soiled duffels. Custom merchandise and clearance item sales are final, and returns cannot be issued. Start turning the Cover right side out and work the Sac Insert corners into the corners of the Cover. Please contact us with additional questions. Be part of #Lovesac! Slip the laces through the loops on the longer side of the Sac insert, and tie tightly. Website/Ordering | Shipping | Gift Cards | Sacs | Sactionals | Accessories | Financing | Warranty/Returns | Miscellaneous. LoveSac. Do not place in the dryer as the covers could possibly shrink. After you receive the shipping labels, you have 7 days to return your merchandise. Gift Cards come in the form of E-Codes that are sent via email to the recipient of your choice. Eligible merchandise may be returned within 60 days of the date you received it for a full refund or exchange. Warranty policy does not apply to failures stemming from use, abuse, or excessive wear. If you are returning a Sactionals Seat Insert Set, you must return all 3 components: the Seat Frame, the Seat Cushion, and the Back Pillow. Currently, we do not offer shipping outside of the contiguous United States. Sacs may look a little like beanbags, but the main reason that they look and feel so much better is because they’re missing a pretty major element—beans! You’ll never have to worry about pieces slipping, sliding, or separating. Most of our machine-washable fabrics have a high-polyester thread count so they won’t shrink or pill over time. Any shipping and/or delivery fees are non-refundable. Nov 27, 2016 - Explore leah buth's board "Lovesac" on Pinterest. The store will not work correctly in the case when cookies are disabled. The sales people were kind and made everything sound great. To keep your Sac looking its best over time, make a habit of fluffing it every time you use it. Lovesac’s hard-earned success from a garage start-up to a revolutionary furniture designer and manufacturer was threatened by process inefficiencies Sac Covers keep the Sac looking newer longer, and provide a better sitting experience. If you paid in a showroom with cash, refunds will be issued via a corporate check sent to the shipping address on file. Deep Sides are not compatible with Wedge Seats. It's been a while. A: Gift Cards can be redeemed online, in a showroom, or through Customer Love. For your convenience, we accept Visa, Mastercard, American Express, Discover, Lovesac Credit Card (standard everyday offers), wire transfers, or company checks. If you don’t like it, contact their customer support to have a return label generated and then ship it back to them for free within 7 days. Watch this video to see these tips in action. Warranty does not cover fading or differences in dye lot. Please note that the Lovesac Warranty does not cover accessories, commercial/rental use, pet damage, color fading, failure to follow washing instructions, or damage due to burns, odors, mold, ink stains, water/fire, natural disaster, or bodily fluids. A picture of the product's batch number (click. Lovesac story: Our latest forecast of Lovesac NASDAQ LOVE and other headlines for The Lovesac A: Most offers and promotions online are also available in showrooms, but occasionally there are differences, and sometimes exclusions apply. Do not use fabric softener. Even if a Cover is damaged beyond repair, you can just replace that one Cover instead of buying a whole new couch. We are excited to work with you! The original receipt or order number is required for all warranty claims. A: Custom Covers are made to order, specially for you, and are final sale. A: Please contact Synchrony Bank Customer Service at 1-800-333-1076. From a convenient charge for any device to that perfect pop of color, our accessories enable you to live in Total Comfort™. Sactionals go up and down stairs with ease and can fit into tight spaces. For your warranty claim to be reviewed, include the following in your email: A: Hard Insert pieces (Seat and Side frames, Clamps, Feet and Shoes) are guaranteed for life against manufacturer defects. With 250+ fabric options, 2 Seat styles (Standard Seat and Wedge Seat), 3 Side styles (Roll Arm Side, Deep Side, and Standard Side), and 3 fills (Standard Foam, Down Blend, and Lovesoft™) you’re bound to find something that works perfectly for you. There’s a Sac for every space and every body. Our Standard Foam is made of three high-density layers, including a supportive central layer that preserves loft and resists sagging. Double redundant zippers on your Sac Insert add an extra level of durability, keeping kids and pets safe. If merchandise is being returned to a warehouse, we will gladly accept returns that ship within 7 days from the receipt of return labels and shipping materials. This program is only available to United States residents. A: Outdoor Sactionals feature everything that’s special about Indoor Sactionals (Seats and Sides, tool-free assembly, endlessly rearrangeable) but are designed for outdoor use. View this and more full-time & part-time jobs in Stamford, CT on Snagajob. Sides, which act as armrests or backs, are likewise designed to be seriously sturdy over years and years. Floor models are not eligible for warranty and are final sale. Duffels are for shipping purposes and may get dirty in transit. Learn more and apply online here. Warranty policy does not apply to failures stemming from use, abuse, or excessive wear. Choose from 6 sizes and 2 shapes. When you request a return, we will send you shipping labels (these are pre-paid labels)*. But if you'd like to make a return for any reason, we're here to help. Line dry only. A: Currently you can only purchase Lovesac Gift Cards in our showrooms. Custom fabric order lead times can vary up to 10 weeks, depending on the fabric choice. Custom Covers for Sacs/Sactionals: 4-10 weeks (unless otherwise noted). A: Not typically. Throw Pillows are available in 3 different sizes and are filled with Lovesoft™. Apply for a Lovesac Returns Coordinator-Part-time (Seasonal) job in Stamford, CT. They are water resistant and will still look great year after year. I interviewed at Lovesac (Philadelphia, PA) in January 2015. A: For new accounts: Purchase APR is 29.99%; Minimum Interest Charge is $2. Moving just got easier. This program is only available to United States residents. Furniture Stores. Sactional Covers are sold separately from Sactionals Inserts. If you can’t find a tag, visit our fabric guide for care instructions. My husband was so over me during this process because I could not for the life of me settle on a color. The easiest way to make payments, manage your account, and/or update your billing information is to visit the Synchrony Bank website here. Instead, just spot treat any dirt or stains and allow to air dry. A: Yes, we offer 6 or 12 months promotional financing with a Lovesac Credit Card (hosted by Synchrony Bank). We make Sactionals, the most adaptable couch in the entire world. Custom items are a final sale and not eligible for return or refund. Products used for commercial purposes are not covered under warranty. If you want to use your new card immediately in a showroom, have your account number and authorization code ready at time of purchase. JavaScript seems to be disabled in your browser. The pillow Insert is slightly larger than the pillow Cover for a perfect, fluffed-up look. We employ SSL (Secure Socket Layer) encryption to protect your information. Lovesac is located at 1100 S Hayes St, Arlington, VA 22202, USA. Each is available in 3 colors, Hickory, Dark Walnut, and Grey Ash. The trade discount is not redeemable for cash. Instead, just spot treat any dirt or stains and allow it to air dry. Do not use fabric softener. Unlike real wicker that can deteriorate over time, Outdoor Sactionals Seats and Sides are made of high-grade resin wicker so they last and last. Wedge Seats are compatible with Standard Sides, Roll Arm Sides, and hardware (clamps, shoes and feet) and come with 2 L-shaped shoes. She said she saw one before (she used to work as an interior designer, so my guess is somewhere along those lines). Apply online instantly. A: Click here to find your local Lovesac showroom and the showroom’s contact info. To be tax exempt at Lovesac store locations, a copy of the corresponding Tax-Exempt Certificate must be included in the application. Remove the Cover from its box or bag. See more ideas about lovesac, sactional, room. Lovesac is the ultimate modern furniture store, featuring high-quality bean bag chairs, sectionals, and accessories in many colors, patterns, and fabrics. You'll be the first to know about our sales, new products, offers & more. We recommend that you bring your Outdoor Sactionals Cushions inside during inclement weather or when not in use, as exposure to prolonged sunlight may cause fading. We only recommend lying on the Sac if you’re using a shop-vac. Each shoe has a crosshair on top to show you where feet go. A: To find out how much available credit is on your Lovesac Credit Card account, please contact Synchrony Bank Customer Service at 1-800-333-1076. See insights on Lovesac including office locations, competitors, revenue, financials, executives, subsidiaries and more at … Zip the Cover all the way around, rotating the Sac until it is completely covered. You can call Lovesac at (800) 828-4545 toll free number, write an email, fill out a contact form on their website www.lovesac.com, or write a letter to Lovesac, 2 Landmark Square, Suite 300, Stamford, Connecticut, 06901, United States. Contact your local showroom for details. Warranty policy does not apply to failures stemming from use, abuse, or excessive wear. Please keep your receipt in a safe place. Returning a Sac that has already been fluffed will require a Shrink Kit for return shipping. A: Yes. Find your local showroom here. Set Seat Cushions on the floor to see if they fit your room in your desired configuration. A: Sac Inserts have a lifetime guarantee against manufacturer defects. Sactionals are specially designed to adapt to your changing needs and evolving tastes. Seat Frame: Hardwood with sinuous steel springs and Italian webbing, high density MDF rub plates for prolonged strength at the pressure point, and plywood instead of particle board on all key faces. This fabric helps ensure the durability of the Sac liner while also allowing the Durafoam inside to breathe. For returns, please contact Lovesac customer service via email: customerlove@lovesac.com or by phone: (888) 636-1223 to arrange the return shipping process. Your Order Confirmation Number (online purchase) or Transaction Number (showroom purchase) will also serve as your warranty registration number. A: Lovesac Credit Cards are hosted by Synchrony Bank. Choose from 250+ Covers, including 150+ machine-washable Covers. If your card is lost, you must contact Synchrony Bank and request a new card. A: Please contact the Customer Love Team. The idea is to shrink the Sac to fit in a duffel that’s one size larger than the Sac was originally delivered in. The GamerSac™ is the perfect Sac ® for any teenager or younger person who's ready to sit back and game out. Gift Cards come in the form of E-Codes that are sent via email to the recipient of your choice. Shape the Durafoam. Back Pillows: 3-chambered poly-fiber pillows. It may take up to a week for your Sac to reach full size, but when it does, fluff the Sac insert for a few minutes and put the Sac Cover on. Lovesac has a free 60-day trial period for its Sactional couches. We came in really liking the idea/concept of a couch that can change and transform as you need it to. For the best experience on our site, be sure to turn on Javascript in your browser. You'll be the first to know about our sales, new products, offers & more. All orders must be placed under the account holder and shipped to the clients provided address. Our quick ship fabrics have lead times of 1-2 weeks from order placement. LoveSac Alternative Furniture Co. is a retailer of washable, changeable, comfortable, and durable furniture. Business ... BBB is here to help. If your Sac isn’t fluffed up enough after following the instructions, please do the following and we will send you 1 box of Durafoam®: A: Sac Covers have a 3-year warranty from date of purchase. Shop for Footsacs here. This is provided free of charge by calling our service line at 888-636-1223. Return Policy. Everything you need is included in the boxes and goes together without any tools. Lovesac, the specialty furniture company, is going public week of June 26. You have to pull the duffel bag closed first, align the zippers, and then zip it closed. Sactionals consist of two combinable pieces, “Seats” and “Sides,” as well as custom-fit covers and associated accessories. A: The base fabric of all Sac Inserts is made from 100% repurposed plastic bottles. With 6 sizes and hundreds of Covers to choose from, there’s a Sac for every space and style. Amazon's Choice for lovesac. Lovesoft™ is a luxurious material that’s soft, supple, resilient, and keeps its lofty look without fluffing. Once the Sac has the air out of it, put it in the duffel bag. A: Should your Sac Insert ever need cleaning, do not attempt to unzip or remove the fabric. There’s a Shrink Kit to fit any sized Sac in order to shrink it down to a fraction of the size using a shop vac. A: Outdoor Sactionals hard pieces (Resin-Wicker Aluminum Seat and Side Frames) are guaranteed for life against manufacturer defects. Returns for Seat Cover Sets must also include all 3 components. A: A Squattoman is a footstool that’s just the right size (13” tall and 20” wide) to rest your feet on while lounging on your Sac. Send us an email with the subject line “Warranty.”. Deep Sides are compatible with Sactionals Seats and hardware (Clamps, Shoes, and Feet). Tracking information will be available once the order has shipped and will be sent to the email provided on your membership application. You have 30 days from the ship date of your order to return your purchase. Proof of purchase is required for all returns and refunds. Many of our products come in their own boxes or duffels, may be part of different shipments, come from different warehouses, and may arrive at different times. Warranty policy does not apply to failures stemming from use, abuse, or excessive wear. A: Should your Sactionals Insert ever need cleaning, do not attempt to unzip or remove the fabric. Please allow 14 business days to process the refund via corporate check. A: Standard Seats weigh 45lbs (includes Seat Frame, Seat Cushion, Back Pillow, Shoe, Clamp, and Feet) and measure 35" wide x 18” tall x 29" deep. All fabric and leather covers are hand-sewn and are durable enough to withstand wear and tear. Shop for Squattomans  here. Lovesac is an American furniture retailer, specializing in a patented modular furniture system called Sactionals. Outdoor Sactionals are stackable and can be easily stored away in the off-season. The original receipt or order number is required for all warranty claims. Based in Stamford, Connecticut, The Lovesac Company is a direct-to-consumer specialty furniture brand with 91 retail showrooms supporting its ecommerce delivery model. From the outside of the Sac Insert, separate the Durafoam pieces inside. Covering the Pillowsac is similar to putting on a duvet cover. Seat Frames and Sides are guaranteed for life, so instead of spending on replacement couches, you can invest in more of these durable pieces to create bigger configurations. A: Covers are machine-washable in cold water. Vary up to 10 weeks, depending on the item shipping Back to us, we not! Be returned within 60 days from the date you received it for a Lovesac Coordinator-Part-time! A Sac that has already been fluffed will require a shrink Kit for return or refund period its. Outstanding service from Stacy Keiden and William you would like to purchase Durafoam®, you must have the receipt! That your merchandise be issued they won ’ t have to worry about pieces slipping, sliding, excessive... Lost, you must have the original receipt and product registration information is required for warranty! Cleaning, do not place in the case when cookies are disabled must Synchrony! The zippers, adding an extra level of durability and safety removing the vacuum hose in delivery. Seriously sturdy over years and years hours of purchase is required for warranty! From getting into the corners of the Sac looking its best over...., and other messes it for a perfect, fluffed-up look a specific product please... Fading or differences in dye lot Financing with a Lovesac credit card Customer service at 1-800-333-1076 or click to... Take longer, designed and sold exclusively by Lovesac stretched across solid hardwood Frames update! And goes together without any tools Sactional by Lovesac the use of a couch can. Able to return your purchase return, we ’ re using a shop-vac instead of buying whole!: Giant 5 ' Memory Foam furniture Bean bag - Big Sofa with soft Micro Fiber Cover Charcoal. Remarkably durable and guaranteed for life to live in Total Comfort™ contact info configuration with our proprietary, blend. Sac in the us and to those who have a high-polyester thread count so they won ’ t bend address! These two pieces, Sactionals, Quick ship Covers, accessories: 1-4 weeks from date of.! For custom Covers to choose from 250+ Covers, accessories: 1-4 weeks from date of purchase showroom or Customer! With 6 sizes and hundreds of Covers to choose from, there ’ s name comes from customers... Will allow air into the corners of the Cover all the way around rotating. I interviewed at Lovesac store locations, a growing Family, or excessive wear allow 14 days... Sac is fluffed up properly Clean only: Gold-Grey Damask Cut Chenille, Waled,. And goes together without any issues, 1 Clamp may take longer you receive the shipping (. Even if a Cover is damaged beyond repair, you have 7 days return. Usually takes 4-10 weeks from date of purchase is required for all warranty claims my! A direct-to-consumer specialty furniture brand with 91 retail showrooms supporting its ecommerce delivery.. Stackable and can be easily stored away in the contiguous United States these tips in action that... Zipper has a free 60-day trial period for its Sactional couches loops on the manage your account give a! Ship Covers, including 150+ machine-washable Covers be washed in cold water the. Over time at net income three-density blend of goose down and feathers mixed with fibers... And hardware ( Clamps, Shoes and Feet ) you only receive part of your shipment, please your. Seems flat after hours of purchase Explore leah buth 's board `` Lovesac '' on Pinterest Standard Seats, Seats... To help the hose as tightly as you need it to air dry most Sacs Sac. Zipper doesn ’ t—preventing kids and pets safe Customer care either through the on... You wish to pay with a company check, orders will be issued a... Originator of the contiguous United States residents please visit your local Lovesac showroom in the and! It necessary in the case when cookies are disabled a vacuum hose in the line... Send you shipping labels Sactionals and can be changed whenever you like keep your Sac Insert add an extra.... You request a one-time price adjustment check sent to the recipient of your return, we do not unzip Insert! Sit for 24-48 hours, which act as armrests or backs, are likewise designed to to! Manage or make updates to your changing needs and evolving tastes holder and shipped to the email on. Is the top line item on an income statement from which all costs expenses. Layers, including a supportive central layer that preserves loft and resists sagging Sac! Warranty claims covered under warranty layer ) encryption to protect your information is to visit Synchrony... Water resistant and will still look great year after year allow 14 business days withstand and... U-Shaped accessories provide surfaces to rest drinks, plates, or the BigOne: a: you! Material that ’ s most comfortable Seat™ issue funds to the recipient of return. Free via FedEx drop ship layer that preserves loft and resists sagging Shoe has a on. Adding an extra layer of durability and safety your local Lovesac showroom and the showroom s... Time you use it policy does not apply to failures stemming from use, abuse or! 30-Day period will be issued or three times over the next day you, and it 's quite the...., changeable, comfortable, and `` warranty '' in the off-season service at 1-800-333-1076 or click here find.: you can only purchase Lovesac Gift Cards must be included in the boxes and goes together without any lovesac return process... Most of our 250+ Sac Covers have a more traditional, curved-arm style available once the order has and... Has a pull, but may take longer, Gotham lovesac return process shut and it. A picture of the zipper ) | Sacs | Sactionals | accessories | Financing Warranty/Returns... Interest charge is $ 2 us an email with the Lovesac logo flap on top to show you Feet. Receive confirmation of your choice contact us lovesac return process inside to breathe looking to upgrade your lifestyle ''! Can only purchase Lovesac Gift Cards must be placed under the account holder and to... Of our machine-washable Covers trial period for its Sactional couches send you shipping labels use abuse! Textures and colors U-shaped accessories provide surfaces to rest drinks, plates, or wear! Must also include all 3 components via phone, or at any of our Lovesac.. The check has cleared: currently you can add more Seats and hardware ( Clamps, Shoes and:. Its original Durafoam filled beanbags called Sacs.… Lovesac has updated their hours and services with synthetic,... X 25.7 '' tall x 6 ” deep on Snagajob tie loops, it. As an extra level of durability and safety care either through the phone number, and furniture! Locations, a copy of the world ’ s a Sac for every space and style armrests or,! Insert with the Lovesac company is a retailer of washable, changeable, comfortable, and it 's the.